Refund Policy

Our refunds policy is simple. You pay only for what you keep and get the refund for returns in case you don’t wish to opt for a product exchange against product returns.

You can expect the refund process to get initiated as soon as the returned product qualifies our mandatory quality checks and other verification rounds. To know more refer to our below-provided refunds policy guidelines:

  1. Refunds are only eligible for products that qualify our return policy requirements and are successfully picked up for further verification.
  2. The process of refunds gets initiated after the return process is successfully completed.
  3. For authentication purposes, you will be required to provide a one-time password received on your registered email address and phone number to initiate a return and refund request on your order/s.
  4. Charges levied on services like shipping and cash on delivery for product returns are not eligible for refunds.
  5. Your refund amount against a product return will be sent back to the same bank account with which you have made the payment against the order in question.
  6. Payments made through wallet gateways like Mobikwik, CashKaro, Paytm, etc., the amount shall be refunded to your original mode of payment. However, you can make alterations to this option and get a refund in your choice of bank account.
  7. In case of COD, you can get the amount refunded to your choice of bank account. All you have to do is add your bank details and relax while our back-end team does the needful.
  8. Refunds might take around 5 to 7 business days from the date of successful completion of our return process.

Our refunds policy is conveniently designed to enhance our customer experience. In case of any issues, feel free to drop our dedicated team a Whatsapp text message on 9901033800.